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KMID : 1020220190190061015
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Journal of Korean Society of Dental Hygiene
2019 Volume.19 No. 6 p.1015 ~ p.1024
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Relationship between dental care compliance and patients’ satisfaction about dental hygienist
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Kim Seon-Yeong
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Abstract
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Objectives: This study aimed to examine the correlation between dental care compliance and patients’ satisfaction about dental hygienists who are oral health care experts likely to lead patients’ motivation.
Methods: From June 11 to September 30, 2019, a questionnaire survey was conducted and a total of 189 people completed a structured questionnaire evaluating patient’s satisfaction and dental compliance. Data were analyzed using non-parametric tests such as Mann?Whitney test, Kruskal?Wallis rank test, and Spearman’s correlation.
Results: There was a statistically significant correlation between dental care compliance and the area of good impression (r=0.187, p<0.001), support for interpersonal support (r=0.346, p<0.001), and dissatisfaction (r=0.304, p<0.001).
Conclusions: It is necessary to continuously study and identify ways to enhance dental care compliance and patients’ satisfaction.
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KEYWORD
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Compliance, Dental hygienist, Patient satisfaction
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